Bay Tek have introduced a new online portal for game owners to access their Prize Hub remotely. Prize Hub LIVE is available on computer or mobile, and lets owners check inventory, change ticket pricing, upload prize images or change stock quantities all online.The online forum can also send text messages and emails to owners to let them know of any issues and provide diagnostics to allow the success of the game to be monitored from afar.
The LIVE software is available on all new Prize Hubs. However, customers with older Prize Hubs can also purchase a SATA drive in order to enable the software on their machine.
Originally released in 2014, The Prize Hub is a self contained redemption machine. It essentially takes on the roll of a redemption counter, allowing customers to pick a selected prize based on credits previously gained in the arcade.